Last Updated: [27/07/2026]

At Carbon Fusion, we are committed to delivering our sustainable recycled plastic products safely and efficiently. This Shipping Policy outlines the terms and conditions related to the processing, dispatch, and delivery of orders.

1. Order Processing

• All orders are processed after confirmation and receipt of any applicable advance payment.
• Order processing times may vary depending on product availability, order quantity, and customisation requirements.
• Standard processing time is typically 3–7 business days, unless otherwise communicated.
• Orders are processed only on business days (Monday to Saturday, excluding public holidays).

2. Shipping Coverage

We currently ship our products across India.

For international enquiries or export requirements, customers are requested to contact our sales team directly for customised shipping arrangements.

3. Delivery Timeline

Estimated delivery times vary based on the delivery location and order size.

• Metro Cities: 3–7 business days
• Other Cities & Towns: 5–10 business days
• Remote Areas: Delivery may take additional time depending on logistics availability.

Delivery timelines are estimates only and may be affected by circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be communicated at the time of quotation or order confirmation.

Shipping costs may vary based on:

• Delivery location
• Order quantity
• Product dimensions and weight
• Transportation method
• Installation requirements (if applicable)

Any applicable taxes or additional logistics charges will be specified before order confirmation.

5. Order Tracking

Once your order has been dispatched, tracking details (where available) will be shared via email, phone, or WhatsApp.

Customers may also contact our support team for shipment updates.

6. Delivery Conditions

Please ensure that:

• The delivery address provided is complete and accurate.
• An authorised person is available to receive the shipment.
• Suitable unloading arrangements are available for large or heavy products, where required.

Carbon Fusion shall not be responsible for delays caused by incorrect shipping information provided by the customer.

7. Inspection Upon Delivery

Customers are advised to inspect the shipment immediately upon delivery.

If you notice:

• Damaged packaging
• Missing items
• Visible product damage

Please report the issue to us within 48 hours of receiving the shipment, along with photographs and relevant details.

8. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather conditions
• Transportation disruptions
• Government restrictions
• Strikes or labour shortages
• Supply chain interruptions

Carbon Fusion shall not be liable for delays arising from such circumstances.

9. Failed Deliveries

If delivery cannot be completed due to:

• Incorrect address
• Customer unavailability
• Refusal to accept delivery

additional shipping or re-delivery charges may apply.

10. Ownership and Risk

Ownership and risk of the products pass to the customer upon successful delivery and acceptance of the shipment.

Customers should inspect the products before signing the delivery receipt whenever possible.

11. Contact Us

For any questions regarding shipping or delivery, please contact us:

Carbon Fusion

Website: https://thecarbonfusion.com

Email: thecarbonfusion@gmail.com

Phone:+91 9953262208